GOT A QUESTION? HERE'S A LIST OF SOME OF THE MOST COMMON QUESTIONS WE GET ASKED.
WHEN WILL MY PRODUCTS ARRIVE?
For estimated timelines see our shipping page here
HOW DO I TRACK MY ORDER?
Once your order has been processed and is on its way to you, you will receive a shipment confirmation email. Shortly after you will receive another email with your tracking number and link to track your order.
Search your inbox for the heading "Great news! Your delivery from Plus Size is on its way"
WHAT PAYMENT OPTIONS ARE THERE?
Plus Size Clothing Co offers the following options for payment:
- Visa or Mastercard credit cards - All
- PayPal - All
- Afterpay (Australian & New Zealand Customers only)
- Laybuy (Australian & New Zealand Customers only)
- Humm (Australian Customers only)
- Zippay (Australian Customers only)
IS IT SAFE TO USE MY CREDIT CARD?
Yes, shopping at Plus Size Clothing Co is safe. Our secure server software encrypts information, ensuring that Internet transactions stay private and protected. We also support our customers with secure platforms such as Paypal and Afterpay.
WHERE CAN I ENTER A COUPON OR PROMOTIONAL CODE?
Occasionally we offer coupon or promotional codes to our customers. To use one of these codes, please enter the promotional code during the checkout process in the box marked ‘discount’. Click ‘apply’ and your payment amount will be updated.
HOW DO I CONTACT PLUS SIZE CLOTHING CO?
You can email us with any queries at firstname.lastname@example.org. Our team aims to respond within 2-3 business days. Please note, our hours of operations are Monday to Friday, 9am - 5pm (excluding Public Holidays).