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FAQ

Frequently Asked QUESTIONS

  

 

WHERE do I ENTER PROMOTIONAL CODE or store credit?

Occasionally we offer codes to our customers. To use one of these codes, please continue with your normal purchase procedure.  When you reach the check out page shown below you can enter the promotional code in the highlighted yellow area below.  Once entered press ‘Apply’.   The code will be activated and your payment amount will be updated with a new total.

 

 

WHAT PAYMENT OPTIONS ARE THERE?

Plus Size Clothing Co offers the following payment options:

  • Afterpay (Buy now, Pay later option
  • PayPal
  • Visa or Mastercard credit cards

 

 IS IT SAFE TO USE MY CREDIT CARD?

Yes, shopping at Plus Size Clothing co is a secured site.  Our site allows encryptment software to ensure that your information stays private and protected. We also offer leading secure platforms such as Afterpay and Paypal as payment solutions.

 

 

WHEN WILL MY PRODUCTS ARRIVE?

Your products will arrive within 30 days from receiving your shipment confirmation email.  At Plus Size Clothing Co process orders immediately once the funds have been cleared into our account.   Overall, we have found our customers generally received their orders within 10-15 days.

 

 

 

Where can I track my order?

Once your order has been processed and is on its way to you.  We generally do not provide tracking to keep prices as low as possible however if it has been over 2 weeks since you place the order please contact us on [email protected] and they will be able to provide you a tracking number and link for your order.

 

I ONLY RECEIVED PART OF MY ORDER?

Don’t worry!  On orders of 2 or more this is fairly common. In order to get products to our customers we ship out as soon as possible, which may mean they come in separate delivery windows.  If you haven’t received your order within 30 days please contact us.